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  • Customers like
    • Prices3
    • Quality3
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    • Restocking fee2
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I was so happy that I could get glasses that I could afford when they arrived I tried them on an couldn't see out of them I see better without them then I can wit them so disappointed Add comment

  • May 19
  • Eye and Ear Care
  • Rhinelander, Wisconsin
  • Prescription Eye Glasses
  • 71
  • REVIEW RATING 4/5

I have a very strong RX and I requested polished edges and received my order without that done, as they had in the past. They kindly sent me another pair, but again - no polished edges! I again contacted them but it's been over a week and have still not heard a word from them. Last time they responded within 24 hrs. The sad part is I would of been very happy with them if they would of just did... Read more

Was this review helpful? 1 0

  • May 17
  • Eye and Ear Care
  • Eyeglasses
  • 45
  • REVIEW RATING 3/5

Frame was lopsided. A screw top was missing. The lenses were so thick it was a joke - I've paid less at another company for a much lower index and the lenses were thinner than these ones I paid more for a higher index - eyebuydirect says their supplier must use thicker lenses (I doubt that and if so it's a rip off to charge more then). Worst of all - the prescription was totally off - I couldn't... Read more

Was this review helpful? 0 0

  • May 04
  • Eye and Ear Care
  • Thiensville, Wisconsin
  • Positive Experience
  • 113
  • REVIEW RATING 4/5

Wisconsin Vision made me bifocals nearly three years ago. I went back 3 times...they claimed to have preplaced the lenses(they didn't).. Claimed I needed to adjust. I went back to my old single visions..those bifocals went unused. I recently went back to Wis vision as I like the DR.....got new single vision glasses..As I figured that I am not a bifocal guy. Now...I was encouraged to try bifocals... Read more

Was this review helpful? 0 0

Still waiting for my glasses. It is 17 days and counting since I ordered my glasses. Use EyeBuyDirect if you don't need your glasses now to drive or see. If time is important to you, pay the extra money at the brick and mortar store. Your eyes are worth it. Add comment

  • Apr 08
  • Eye and Ear Care
  • Fountain Valley, California
  • Positive Experience
  • 410
  • REVIEW RATING 5/5

They are far less expensive than where I was getting them before. The reason for so many glasses is 3 people, sun glasses, reading glasses, distance glasses. I even got a pair of sun/reading glasses. Tried bi-focals (didn't like them, but that's a preference thing, not a vendor thing). My daughter had a pair break when she sat on them. But, hey, I'm happier she sat on a pair on $15 glasses than a... Read more

Was this review helpful? 1 0

Sent two pairs of glasses you me with bad scripts Add comment

  • Mar 25
  • Eye and Ear Care
  • Boise, Idaho
  • Eyeglasses
  • 1
  • 1
  • 227
  • REVIEW RATING 5/5

My glasses came and the prescription was wrong (my fault) but when I returned I had to jump through hoops to get it sorted out. Emailed customer service, talked to them via chat, then had to return ship glasses to another facility, wait for PayPal request for payment to ship new glasses, pay through PayPal, then tell customer service that I had paid for shipping and sent glasses back, then email... Read more

Was this review helpful? 1 0

  • Mar 17
  • Eye and Ear Care
  • Eyeglasses
  • 552
  • REVIEW RATING 5/5

Ordered glasses with progressive lenses for roughly $100. Glasses arrived timely, but my sight quality was so poor I could not use them. Took them to eye doctor I have been using for 15 years (for contacts) since I knew he would not be offended that I bought glasses online and he would tell me the truth. He showed me on his machine that the focal points were incorrect. I then did some research... Read more

Was this review helpful? 3 3

  • Mar 14
  • Eye and Ear Care
  • Salt Lake City, Utah
  • Positive Experience
  • 1
  • 1
  • 305
  • REVIEW RATING 5/5

I read several negative reviews on a few sites AFTER ordering three pair of glasses from EyeBuyDirect. I had a horrible sinking feeling they may not arrive at all, or would not be the right prescription and poor quality if they did arrive. It was a surprise and a relief that they did arrive and the prescription was perfect on all three pair. I ordered them on Feb 23 and they got here on March 14,... Read more

Was this review helpful? 3 1

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