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  • Customers like
    • Prices5
    • Quality4
    • Shipping speed4
  • Customers don't like
    • Customer service4
    • Not following up with customer3
    • Restocking fee2

  • 1 day ago
  • Eye and Ear Care
  • Eye Buy Direct Yale Trendy Round Glasses
  • 25
  • REVIEW RATING 4/5

I found this website while waiting for my EBD glasses and got a little worried because of the negative reviews, but my glasses are P-E-R-F-E-C-T!!! I ordered progressives and was concerned about the segment height which online retailers don't even ask about. I called a customer service representative and he gave me the measurement they go by which worked perfectly for me. The frames are not... Read more

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  • Aug 18
  • Eye and Ear Care
  • Eyeglass Frames And Lenses
  • 174
  • REVIEW RATING 4/5

I bought two frames with my new prescription. After a week of wearing them, my eyes still didn't adjust to the lenses. I checked back with my eye doctor who confirmed the lens centering was off. She wrote me a note so that I could get the glasses fixed. Customer service responded basically "no, that's not the problem. what you need is the more expensive lenses." :( I thought that was a lame... Read more

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  • Aug 07
  • Eye and Ear Care
  • Los Angeles, California
  • Eyebuydirect Eyeglasses
  • 134
  • REVIEW RATING 4/5

I ordered 2 pairs of glasses. One pair came and didn't look anything like the picture. They have a dull stone frame. On line the glasses are a shiny animal print. The second pair was never received even though I have been charged for them. I'm assuming if they had come they would have been just as dull in the appearance because it was the same pair in black. I called twice and each time... Read more

Was this review helpful? 1 0

I was so happy that I could get glasses that I could afford when they arrived I tried them on an couldn't see out of them I see better without them then I can wit them so disappointed Add comment

  • May 19
  • Eye and Ear Care
  • Rhinelander, Wisconsin
  • Prescription Eye Glasses
  • 554
  • REVIEW RATING 5/5

I have a very strong RX and I requested polished edges and received my order without that done, as they had in the past. They kindly sent me another pair, but again - no polished edges! I again contacted them but it's been over a week and have still not heard a word from them. Last time they responded within 24 hrs. The sad part is I would of been very happy with them if they would of just did... Read more

Was this review helpful? 1 0

  • May 17
  • Eye and Ear Care
  • Eyeglasses
  • 242
  • REVIEW RATING 4/5

Frame was lopsided. A screw top was missing. The lenses were so thick it was a joke - I've paid less at another company for a much lower index and the lenses were thinner than these ones I paid more for a higher index - eyebuydirect says their supplier must use thicker lenses (I doubt that and if so it's a rip off to charge more then). Worst of all - the prescription was totally off - I couldn't... Read more

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  • May 04
  • Eye and Ear Care
  • Thiensville, Wisconsin
  • Positive Experience
  • 300
  • REVIEW RATING 4/5

Wisconsin Vision made me bifocals nearly three years ago. I went back 3 times...they claimed to have preplaced the lenses(they didn't).. Claimed I needed to adjust. I went back to my old single visions..those bifocals went unused. I recently went back to Wis vision as I like the DR.....got new single vision glasses..As I figured that I am not a bifocal guy. Now...I was encouraged to try bifocals... Read more

Was this review helpful? 1 0

Still waiting for my glasses. It is 17 days and counting since I ordered my glasses. Use EyeBuyDirect if you don't need your glasses now to drive or see. If time is important to you, pay the extra money at the brick and mortar store. Your eyes are worth it. Add comment

  • Apr 08
  • Eye and Ear Care
  • Fountain Valley, California
  • Positive Experience
  • 680
  • REVIEW RATING 5/5

They are far less expensive than where I was getting them before. The reason for so many glasses is 3 people, sun glasses, reading glasses, distance glasses. I even got a pair of sun/reading glasses. Tried bi-focals (didn't like them, but that's a preference thing, not a vendor thing). My daughter had a pair break when she sat on them. But, hey, I'm happier she sat on a pair on $15 glasses than a... Read more

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Sent two pairs of glasses you me with bad scripts Add comment

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