Product: Eyebuydirect Customer Care Clear all filters (0 of 6 reviews match)
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Eyebuydirect - Attempting to speak w someone

Ridiculous! Call your own number to see what happens. Can't reach a person Since i'm a loyal customer i'll continue to attempt to contact you otherwise i"d go directly to a competitor.
Product
Eyebuydirect Customer Care
#1108988
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Very nice and helpful.However, one pair developed a problem where screw came out again and again. I was tightening every other day,but then it fell out and was lost. I wrote for a screw, and they couldn't provide one. They offered to replace frame, but then demanded a...
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Product
Eyebuydirect Customer Care
#938674
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Beware they claim free shipping...But it takes forever because of the cheap way they ship them, and you can't get anywhere because customer service is int the Philipines and they frankly don't care about your problems, and no information on corporate offices nor will...
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Product
Eyebuydirect Customer Care
#935499
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CS support doesn't even seem to know their own product...when it will be in stock and what is actually available.I can't imagine the company can stay in business. This kind of service somehow always catches up with companies. Such a joke. Really bad. Really bad. Really...
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Anonymous
Dotti

the worst cs ever!!!!

1.2
Product
Eyebuydirect Customer Care
I didn't like
  • Very dissapointed
#924594
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Resolved

Eyebuydirect - Poorly made
Eyebuydirect - Poorly made
Eyebuydirect - Poorly made
Eyebuydirect - Poorly made
Eyebuydirect - Poorly made
Eyebuydirect - Poorly made
Eyebuydirect - Poorly made
I have been a faithful customer of EyeBuyDirect for a number of years and have introduced its service to several people in Portugal. However, I must share my disappointment linked to my last orders: I know that probably they have the best price in the market, but their...
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Anonymous
Kennyg smoke612

There services suck

3.5
Product
Eyebuydirect Customer Care
I liked
  • Customer service
  • Price
I didn't like
  • Shipping company choosen
  • Quality of the product
#737086
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I had good luck with EyeBuyDirect until I had a problem. They are a good sales organization, but have zero follow on service. So as long as nothing ever goes wrong with your purchase, you'll be fine. But if you have a problem, expect to throw the glasses in the...
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Product
Eyebuydirect Customer Care
#212884
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