Ludowici, Georgia
Not resolved
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As i was sitting at my table, i went to take my glasses off to shower and as i proceeded to take them off the left side just snapped off. I use these glasses to do every day tasks and need these to see what i am doing.

My order number is 11331799. It was the left side arm as I call it. The plastic piece that holds the left arm screw broke and is unable to be repaired easily. I am a returning customer and was very pleased with the glasses and would like to have them replaced.

What do you say I need to do.

Please contact me asap. thank you.

This reviewer shared experience about "broken" and wants this business to "replacement" as the author lost $158. The author is overall dissatisfied with Eyebuydirect and uploaded a picture. He best about eyebuydirect eyeglasses from Eyebuydirect was quality. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Toronto, Ontario, Canada #1336290

This happened to me recently. It just broke within two weeks and they charged me shipping.

Then I got the new ones. They were the same pair. I was wiping the lens and the part by the nose bridge just broke in half. How does that even happen?!?!?!

Such a shame. I used to buy from them back in 2007 and the quality was much better.

Newark, New Jersey, United States #1271562

The same exact thing happened to me. The left side of my glasses snapped, due to the plastic piece that holds the screw snapping.

I noticed the arm was made crooked as well, which didn't help.

Then, after a couple of months, the same thing happened to the right side. Just last night, the bottom of the left lens open and the lens fell out.

Longwood, Florida, United States #1225026

Hey that sounds familiar. Almost like the two pairs that I have that both left sides holding my lenses snapped off for no reason in less the three months.

Anyways I'm never buying from these people again. I had a pair of glasses I was given from school that lasted me 4 years while these crappy made glasses cannot outlive free glasses I used to have

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