Ludowici, Georgia
2 comments
Not resolved

As i was sitting at my table, i went to take my glasses off to shower and as i proceeded to take them off the left side just snapped off.I use these glasses to do every day tasks and need these to see what i am doing.

My order number is 11331799. It was the left side arm as I call it. The plastic piece that holds the left arm screw broke and is unable to be repaired easily. I am a returning customer and was very pleased with the glasses and would like to have them replaced.

What do you say I need to do.

Please contact me asap.thank you.

Review about: 1X Chillingpl5364.

I liked: Quality, Shipping speed.

Review #932662 is a subjective opinion of a user.

5.0
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PRODUCT OR SERVICE Eyebuydirect Eyeglasses
Reason of Review / Monetary Loss broken / $158
Preferred solution replacement

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Anonymous
Newark, New Jersey, United States #1271562

The same exact thing happened to me.The left side of my glasses snapped, due to the plastic piece that holds the screw snapping.

I noticed the arm was made crooked as well, which didn't help.

Then, after a couple of months, the same thing happened to the right side.Just last night, the bottom of the left lens open and the lens fell out.

Anonymous
Longwood, Florida, United States #1225026

Hey that sounds familiar.Almost like the two pairs that I have that both left sides holding my lenses snapped off for no reason in less the three months.

Anyways I'm never buying from these people again.I had a pair of glasses I was given from school that lasted me 4 years while these crappy made glasses cannot outlive free glasses I used to have

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