I HATE EyeBuyDirect.com !!!!! ARRRRRRRRGH
I *really* hate these guys.They are the WORST!
Earlier this year I got my eyes checked by a new optometrist because my doctor that I had for years had just recently died. I sent this prescription into EyeBuyDirect with my new glasses order from them. The glasses came back so far off they were completely unusable. I spent a couple hours with the optometrist so I was pretty pissed when I got my new glasses and they were completely wrong.
So I found another optometrist that comes highly recommended. I brought my original script from the first doctor to him along with the new glasses and told him the situation. He spent 3 hours going over my eyes with a fine tooth comb getting my prescription perfect. Since it was different from the first doctor's script I decided to give EyeBuyDirect the benefit of the doubt and bought two new pairs from them with the new script.
I just got them and they SUCK! The PD is completely off so only one eye focuses at a time in the mid-range (Progressive/Transitions). Even worse....the two pairs are different!!!! These idiots do not know how to properly grind progressive lenses with an offset PD (2 numbers not the same).
I've now spent almost $500 with these butt heads and I still don't have new glasses.I HATE EYEBUYDIRECT!
This reviewer shared experience about order processing issue and wants this business to issue a full refund. The author is overall dissatisfied with Eyebuydirect and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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