I *really* hate these guys.They are the WORST!
Earlier this year I got my eyes checked by a new optometrist because my doctor that I had for years had just recently died. I sent this prescription into EyeBuyDirect with my new glasses order from them. The glasses came back so far off they were completely unusable. I spent a couple hours with the optometrist so I was pretty pissed when I got my new glasses and they were completely wrong.
So I found another optometrist that comes highly recommended. I brought my original script from the first doctor to him along with the new glasses and told him the situation. He spent 3 hours going over my eyes with a fine tooth comb getting my prescription perfect. Since it was different from the first doctor's script I decided to give EyeBuyDirect the benefit of the doubt and bought two new pairs from them with the new script.
I just got them and they SUCK! The PD is completely off so only one eye focuses at a time in the mid-range (Progressive/Transitions). Even worse....the two pairs are different!!!! These idiots do not know how to properly grind progressive lenses with an offset PD (2 numbers not the same).
I've now spent almost $500 with these butt heads and I still don't have new glasses.I HATE EYEBUYDIRECT!
More Review Details
- Reason of review:
- Order processing issue
- Preferred solution:
- Full refund
- Product or service
- Prescription Eyeglasses
- Review category
- Eye and Ear Care
Author wants to be contacted by the company. Learn more ›
You May Also Like
- " I purchased my glasses less than six months ago from a Lens Crafters and paid almost 400 for them. Within a month I noticed a strange foggy pattern that..."
- "As i was sitting at my table, i went to take my glasses off to shower and as i proceeded to take them off the left side just snapped off...."
- "I have been a faithful customer of EyeBuyDirect for a number of years and have introduced its service to several people in Portugal. However, I must share my disappointment linked..."
- "I ordered a dress I was horrified when it arrived absolutely nothing like the advertised photo..."
- "We have two pieces of 30" Samsonite spinner luggage in the fall of 2010. This luggage has been fantastic. I could not tell you how many trips they have been..."
- "I am an ER doc who works nights. Twice a day, like clockwork the phone rings stating they are from allied collection agency looking for joe shmo. I have no..."
- "I purchased two tickets (order number 6743462) for an Adele concert at the Genting Arena (LG Arena), Birmingham on 29 March 2016 for £405.97. Our seat numbers were Section E,..."
- "Every month I have to contact them. They tell me problem is resolved and the next month they do it again. Charges for install and their modem I never got..."
- "I purchased a San Lucas sofa bed made by Ashley Furniture purchased thru Coleman's furniture online spent about $1200 including an extended warranty we have the same problem with the..."