Just got my glasses in the mail I'm super broke rn and between checks normally I wear contacts but I ran out and had to scramble for glasses. I couldn't pay a lot and came across this website. They offered 20% off and free shipping and I chose the cheapest black...Read more
Can't complete orders easily at all. no help from support. The "hover" function that is supposed to work when clicking on the selected frames does not work either, making order completion impossible.Can't complete orders easily at all. no help from support. The "hover"...Read more
I didn't like
- At all
I purchased a pair of titanium frames a little over a year ago and had them damaged recently in an accident. Since I was a few months after their 1 year warranty period, I logged back into my account to try to repurchase the same frame with the same prescription....Read more
I have a narrow face so it's difficult to find glasses that fit. I found 4 frames I liked at eyebuydirect.com. I got 3 pairs regular and 1 tinted for driving for $92. Unfortunately I entered my Rx wrong and when I got them, they were unusable. Eyebuydirect.com sent me...Read more
Eyebuydirect - Not happy
Trying to access website. Password or account not working. Getting unhappy.
I ordered from them a month ago. Three weeks ago I got an email from them that they had shipped my eyeglasses to me. I was following the tracking information. All was going well until the tracking showed "pending acceptance" at a post office location in a city about 40...Read more
i order some glasses during the end of the summer an there already broke so they gave me my $5.95 back which was for shipping an so i ordered a new pair an they saying my payment is pending an they took the money off my card an they keep saying its payment pending then...Read more
I first heard about Eyebuydirect through my sister. She told me you can get eyeglasses for a super cheap price compared to other retailers like LensCrafters, Vision Works, and JcPenney Optical. So, I decided to take my eye exam that had been past due to get new...Read more
Eyebuydirect - Still waiting...
The tracking number is useless. Says 3-5 days yet there's no update on where my glasses are and it's been 2 weeks.
I ordered back on October 8th. I was notified that the order shipped 2017-10-16. I paid $5.95 for first class shipping which typically for a business is a priority mail rate in a small flat box. Yes there is a business discount and an online discount on priority mail....Read more
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