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I buy from Zenni and EBD. Zenni informed me that to order reading glasses using my prescription I needed to use the "ADD" column on my new script, which is +2.50 for both Right and Left spheres for a -4.50 and -3.50 spheres...OK so far? Then I was told by Zenni that I...
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2.4
I didn't like
  • Customer service
  • Default pd incorrect even though i entered mine accurately
#1394485
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I purchased my glasses from them and right away realized the frames were not super high quality. After 2 months of use, one of the arms plastic connecting rings gave out. When I called them they informed me that it was out of warranty. I asked if I could get a...
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2.1
I didn't like
  • Customer service
#1389248
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Eyebuydirect - Eye glass prescription the sphere -3.25 not +3.25

Eyebuydirect - Eye glass prescription the sphere -3.25 not +3.25
Closed will call during business hours. Sent copy of prescription.
#1372815
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Eyebuydirect - Low Quality Frames

Eyebuydirect - Low Quality Frames
I bought a pair of glasses and less than 6 weeks later the frames broke over the right eye at the bridge while I was cleaning them. I received a replacement pair and those broke in the same place but over the left eye. Cheap. Cheap. Cheap quality!
2.2
Details
Additional Fees
Additional Services
Customer service
Delivery Service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Prescription Services
Price Affordability
Reliability
Value for money
#1365861
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Just got my glasses in the mail I'm super broke rn and between checks normally I wear contacts but I ran out and had to scramble for glasses. I couldn't pay a lot and came across this website. They offered 20% off and free shipping and I chose the cheapest black...
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4.9
#1324879
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Can't complete orders easily at all. no help from support. The "hover" function that is supposed to work when clicking on the selected frames does not work either, making order completion impossible.Can't complete orders easily at all. no help from support. The "hover"...
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I didn't like
  • At all
#1322822
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I purchased a pair of titanium frames a little over a year ago and had them damaged recently in an accident. Since I was a few months after their 1 year warranty period, I logged back into my account to try to repurchase the same frame with the same prescription....
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1.4
#1294221
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I have a narrow face so it's difficult to find glasses that fit. I found 4 frames I liked at eyebuydirect.com. I got 3 pairs regular and 1 tinted for driving for $92. Unfortunately I entered my Rx wrong and when I got them, they were unusable. Eyebuydirect.com sent me...
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4.9
#1270362
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Eyebuydirect - Not happy

Trying to access website. Password or account not working. Getting unhappy.
4.3
Details
Price Affordability
Product or Service Quality
Value for money
#1234513
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I ordered from them a month ago. Three weeks ago I got an email from them that they had shipped my eyeglasses to me. I was following the tracking information. All was going well until the tracking showed "pending acceptance" at a post office location in a city about 40...
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#1229725
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