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I purchased a pair of titanium frames a little over a year ago and had them damaged recently in an accident. Since I was a few months after their 1 year warranty period, I logged back into my account to try to repurchase the same frame with the same prescription....
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1.3
#1294221
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I have a narrow face so it's difficult to find glasses that fit. I found 4 frames I liked at eyebuydirect.com. I got 3 pairs regular and 1 tinted for driving for $92. Unfortunately I entered my Rx wrong and when I got them, they were unusable. Eyebuydirect.com sent me...
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4.8
#1270362
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Eyebuydirect - Not happy

Trying to access website. Password or account not working. Getting unhappy.
3.6
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Discounts and Special Offers
Price Affordability
Product or Service Quality
Value for money
Website
#1234513
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I ordered from them a month ago. Three weeks ago I got an email from them that they had shipped my eyeglasses to me. I was following the tracking information. All was going well until the tracking showed "pending acceptance" at a post office location in a city about 40...
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#1229725
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i order some glasses during the end of the summer an there already broke so they gave me my $5.95 back which was for shipping an so i ordered a new pair an they saying my payment is pending an they took the money off my card an they keep saying its payment pending then...
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#1133402
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I first heard about Eyebuydirect through my sister. She told me you can get eyeglasses for a super cheap price compared to other retailers like LensCrafters, Vision Works, and JcPenney Optical. So, I decided to take my eye exam that had been past due to get new...
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4.0
I liked
  • Price
  • Website
#1131899
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Eyebuydirect - Still waiting...

The tracking number is useless. Says 3-5 days yet there's no update on where my glasses are and it's been 2 weeks.
1.5
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Reliability
Website
#1125997
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I ordered back on October 8th. I was notified that the order shipped 2017-10-16. I paid $5.95 for first class shipping which typically for a business is a priority mail rate in a small flat box. Yes there is a business discount and an online discount on priority mail....
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#1119876
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Eyebuydirect - Attempting to speak w someone

Ridiculous! Call your own number to see what happens. Can't reach a person Since i'm a loyal customer i'll continue to attempt to contact you otherwise i"d go directly to a competitor.
#1108988
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Contact Eyebuydirect

Mailing Address:
EYEBUYDIRECT.COM
5300 Ontario Mills Pkwy, Unit 400
Ontario, California 91764
USA
Phone:
(855) 393-2891
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Eyebuydirect - Total ripoff...

Ordered photochromic lenses,but did nit receive. Called, and they said call back tomorrow after 2 days of wearing them in the sun... Ya,i fell of a turnip truck...
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
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Value for money
Website
#1107680
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